Yes, we provide comprehensive door-to-door delivery services. This includes: · Pickup from the sender's location. · Freight transport by air, sea, or road. · Customs clearance. · Final delivery to the recipient's doorstep.

We operate primarily in Kenya and the East African region but also facilitate global logistics through our partnerships with leading shipping lines and airlines.

For both air and sea freight, the following documents are typically required: · Commercial Invoice: A detailed list of the goods, including their value. · Packing List: Information on the contents, dimensions, and weight of the shipment. · Bill of Lading (BL) or Airway Bill (AWB): A transportation document issued by the carrier. · Certificate of Origin: Specifies the country where the goods were produced. · Import/Export License: If applicable, depending on the type of goods. · Customs Declaration Form: For international shipments. · Insurance Certificate: Proof of cargo insurance, if applicable.

Yes, we offer cargo insurance options to protect your goods against potential risks during transit or storage.

Our focus on customer satisfaction, reliable partnerships, and tailored solutions ensures a seamless logistics experience. We combine innovation, efficiency, and a dedicated team to meet and exceed your expectations.

Absolutely. We offer flexible shipping solutions, including Full Container Load (FCL), Less than Container Load (LCL), and tailored options for various cargo sizes via road, air, or sea.

We provide real-time tracking for all shipments. Once your cargo is in transit, you’ll receive tracking details to monitor its progress until delivery.

The customs clearance process includes the following steps: 1. Document Submission: All necessary shipping documents are submitted to customs. 2. Customs Declaration Filing: Details of the shipment are electronically filed. 3. Inspection and Verification: Customs authorities may inspect the shipment to verify its contents. 4. Duties and Taxes Payment: Payment of any applicable duties, taxes, or fees. 5. Customs Approval: Once all requirements are met, customs releases the shipment for delivery.

We provide a range of logistics solutions, including air freight, sea freight, warehousing, Local and cross-border transportation. Our services are designed to cater to diverse business needs and ensure seamless cargo movement.

Yes, we specialize in overland cross-border transportation within East Africa, ensuring compliance with customs regulations and efficient delivery across borders.

Yes, we handle customs clearance for both imports and exports, ensuring all documentation and compliance requirements are managed efficiently to avoid delays.

Our warehouses are equipped to handle diverse goods, with features such as advanced security, inventory management systems, and climate control. We also offer value-added services like packing, labeling, and order fulfillment.

The time required for customs clearance depends on several factors, including the type of goods, completeness of documentation, and whether the shipment is flagged for inspection. On average: · Air Freight: 1–2 business days. · Sea Freight: 2–5 business days. Delays may occur due to incomplete paperwork or regulatory issues.

You can contact us through our website, email, or phone with details about your shipment requirements. Our team will provide a detailed quote tailored to your needs.

All the costs involved in moving, transferring, preparing, and managing inventory.

Transport unit for freight transport, reinforced and stackable and suitable for horizontal and vertical transshipment. Invented in the 1930s, officially in use since 1955.

The total price to move cargo from origin to destination, inclusive of all charges.

When a load to be transported is sufficient to fill a container, it is referred to as a Full Container Load.

A system that allows you to calculate how best to combine transport orders into journeys. This takes into account carriers, window times at loading and unloading addresses, working times, distances, etc.

The process of planning and executing the efficient transportation and storage of goods from the point of origin to the point of consumption.

Air freight is the transportation of goods by aircraft, including the costs, logistics, and regulations involved.

The transport of goods over the last meters to the final destination. A part on which transport companies specialize, for example from logistics city hubs.

All movements of goods by boat on waterways, open seas, and oceans.

Also known as sustainable logistics, is a business practice that aims to reduce the environmental impact of a company's logistics network and delivery

A full truckload is transported to a single consignee.

Receiving goods at a warehouse, to subsequently store them or immediately prepare them for transport.

A route planning system that can indicate the optimal route for one car between two or more addresses. This takes into account the distance and driving time.

The fleet is the entirety of vehicles that a company owns. In the context of logistics service providers, this often concerns trucks

Proof of Delivery. Delivery confirmation, often issued by a driver and signed by the recipient.

A system that helps transport companies streamline their operations. From route planning, resource planning, and route optimization to customs clearance and order management.

Storage place for goods

A loaded journey with one or more types of goods and a large number of loading and unloading activities during the journey. The loaded ride starts and ends in the same place.

All movements of goods by road vehicle on a specific road network.

Combining several loads in a single shipment to achieve substantial savings on freight costs. In road transport, this is also known as groupage.

The process by which goods leave a warehouse, including the administrative processing of the operation and loading the loaders.

The percentage of the total load capacity (in kg) or the load volume (in m3) that is used.

Critical or key performance indicator: variables to analyze company performance. These form the basis of measuring processes.

A software solution that supports freight forwarders with the handling of air freight, sea freight, road transport, and customs activities.

The (long-term) storage of goods in a warehouse

A location where a company has housed the logistics of goods. From a DC, goods are received, distributed, and transported to other destinations

Additional non-physical, administrative activities/services that are added to a product, usually by a logistics service provider, such as call centre activities, customer services, training, and financial services. VAS is directly linked to the flow of goods.

Track & trace systems enable transport companies based on GPS technology to track their fleet remotely in real-time.

Customs is a government agency charged with enforcing customs legislation in a country. You can think of combating smuggling and collecting import duties. The duties and powers of a customs service often differ considerably from country to country.

Warehouse management: controlling, maintaining, and controlling all warehouse processes and activities.

Logistics service providers, or 3PL’ers; a company that provides transportation, warehousing, distribution, and/or related services to other companies in the supply chain.